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PROJECTS

Patient Access Program Recovery

A pharma company inherited a patient access program with siloed vendors, inconsistent documentation, and a compliance audit approaching. Nagel Strategies created a single source of truth, aligned partners around a shared plan, and harmonized SOPs. Per-patient costs dropped by about 30%, even while patient volume reached an all-time high.

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Supplier Management

A life sciences organization had multiple strategic vendors but no consistent way to manage them: ownership was unclear, timelines were at risk, and internal teams were absorbing coordination work that wasn't theirs to carry. Nagel Strategies defined the program structure, aligned teams and suppliers through onboarding and workshops, and built a performance dashboard giving leadership ongoing visibility. Built and stabilized in 24 weeks, the program has continued to operate as the team tripled in size.

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Documentation Standardization

A pharmaceutical manufacturer running patient access programs across nine supplier partners and three therapeutic areas had no consistent documentation, creating compliance risk and leaving leaders without visibility into how programs were running. Nagel Strategies assessed the program landscape, developed standardized governing documents, and delivered practical tools including SOP templates teams could adopt immediately. The result: consistent documentation across all programs, improved visibility, and a repeatable compliance framework built to scale.

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Preparing Commercial Operations to Scale

A fast-growing manufacturer relied on a single distributor, with rising costs, tightening margins, and no market benchmarks to evaluate whether the model could support growth. Nagel Strategies benchmarked distribution costs against industry peers, built a negotiation strategy that protected the supplier relationship, and modeled fulfillment scenarios. Leadership entered negotiations from a position of clarity and profit margins increased more than 15% on key products.

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Supplier & Cross-Functional Alignment

A life sciences organization had internal teams and external partners operating from different assumptions, with unclear handoffs, conflicting priorities, and coordination overhead slowing execution. Nagel Strategies facilitated working sessions to align stakeholders, clarify responsibilities, and establish shared ways of working. Year-over-year hypercare issues dropped from 18 to zero, and a key project phase was cut from 21 to 12 days.

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Business Continuity

A medical device company in a backorder crisis had manufacturing continuity at risk, hospital customers losing confidence, and teams moving fast without coordination. Nagel Strategies identified bottlenecks, aligned leadership and suppliers around a shared recovery plan, and built a long-term mitigation strategy alongside the immediate response. The backorder was resolved 14 days ahead of schedule and business goals were exceeded.

Business Continuity

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